Form: Relocation of Pembridge Villas Surgery Feedback

 

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Introduction

After a long search for a suitable building, Pembridge Villas Surgery is delighted to announce that it is hoping to relocate to a greatly improved premises at the top of Kensington Church Street in 2027. It will be a purpose-built surgery with 13 consulting and treatment rooms spread over 3 floors, constructed to high environmental and safety standards with excellent disability access. Planning permission for the new premises has been obtained and the business case is being put forward. We want to engage with our patients to get your views and thoughts so that we can work together to create our vision of providing an enhanced service for our patients and we gratefully appreciate any support you can offer.

The move will enable us to provide additional capacity for consultations and to develop teams of different health professionals. As well as your regular GP surgery service, the centre will provide increased access to health and wellbeing services within the same building and in the community, particularly beneficial for people with long term physical and mental health conditions and for older people. Additional clinical support staff will help to promote healthy lifestyles. Improved staff facilities including meeting rooms will enhance the working environment and retention of staff.  

We will be discussing the plans with the patient participation group but we want to hear the view of all our patients. Please fill in this short survey to provide your views and thoughts on the proposed new location. Alternatively, we will have forms available at reception in the surgery. And if you prefer you can contact us using our dedicated email but this will only be monitored weekly and we will not be replying to these individually unless there are specific queries. We will collate the feedback from our patients and respond shortly afterwards.

We will keep you regularly updated on progress.  

 
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Questions

We will keep you updated with progress via the website. Please let us know if you would prefer a different way – eg text/email etc. and we will accommodate this where possible. 

You can contact us using our dedicated email. Please be aware that this will only be monitored weekly and we will not be replying to these individually unless there are specific queries.

 
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Equality and Diversity impact

The following questions are for equality and diversity monitoring.

You do not have to answer these questions, but we would be very grateful if you would.

All information will be protected and stored securely in line with data protection rules.

 
 
 
 
 
 
What is your ethnic background (If your ethnicity is not listed then please add in the "Other" free text)
Disability & Carers

Privacy Consent

This form collects personal and medical information about you. We use this information to allow the practice team to contact you. Please read our Privacy Policy to discover how we protect and manage your submitted data.

 
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